Securus Technologies; Home of Correctional Facilities’ Products and services

Correctional and law enforcement facilities need to have excellent communication technologies. The technology should be helpful in making the facilities safe and secure. Therefore, it is necessary to have reliable and easy to use technology in correctional facilities. Securus Technologies is the leading company in inmate communication services. They are based in Dallas, and have vast experience in developing and availing correctional facilities products and services.

I believe for recidivism to reduce; the inmate should be allowed to communicate with their relatives and friends. For that reason, Securus have come with inmate communication services that range from calls to messaging. The services are reliable and affordable hence promoting the transformation of inmates. Their calls are secure, well monitored and recorded to ensure the correctional facilities remain secure. Inmates are also allowed to use technology so that they can access information and get informed about the outside world.

At Securus Technologies, some experienced experts propel the company to success. With the great leadership of CEO Rick Smith and vast experience from other staff, the company has been able to develop robust technology solutions that are helpful in correctional facilities. Securus also provides biometric analysis, information management, emergency response, incident management, public information, inmate self-service as well as investigation products and services. They also monitor all their products to ensure the world is a safer place to be.

All Securus’ technology products are modern, and they continuously improve them to meet correctional facilities‘ needs. With over 30 years’ experience, Securus Technologies are serving over 3400 correctional facilities as well as more than 1.21 million inmates. Recently they have teamed up with JPay to improve service delivery. This acquisition will make Securus the fastest growing company as a result of tablet products, inmate payments as well as email services. With this addition, crimes will reduce as well as recidivism. Securus Technologies will remain the best company in providing correctional and law enforcement agencies with reliable products and services.


Impact of Securus Technologies to correctional facilities

Securus Technologies is one of the top providers of prison technology solutions that are fundamental in the modernization of the incarceration experience as well as improvement of public safety. A great deal of our corrections agencies, public safety, and law enforcement institutions depend on the service provider for simple, robust, accessible and secure civil and criminal justice technology solutions. Securus Technologies is Sarbanes-Oxley and SAS 70 compliant.

Headquartered in Dallas, Texas, Securus Technologies flaunts a workforce of about 1,000 employees as well as contracts with about 2,200 Correctional facilities in the U.S and Canada. The company has successfully connected over 1.2 million inmates to their friends and families. Its regional offices are located in Atlanta (GA), Allen (TX), and Carrollton (TX). The innovation-minded company has industry leading R&D investments alongside 140 patents.

Securus Technologies was founded in 1986 as a for-profit company. It was named an international brand leader in Offender Management Systems in June 2007. By 2016, the Securus managed corporation had received approvals from over five Departments of Corrections facilities due to their outstanding services. In July 2016, Securus Technologies formed a partnership with Harris Corporation in creating the “Cell Defender” Technology. The company successfully invented a system called Wireless Containment Solution meant to regulate contraband mobile phones in 2017.

As customers, we have found Securus Technologies to be the forefront service provider in the industry with the consistent innovations. Their services are tools that we can relate to. For instance, the Securus inmate telephone system has allowed us to operationalize data from correctional facilities. The information has been significant in improving the security of jails while providing criminal intelligence that has helped us develop of concrete evidence for several murder investigations.

Securus Technologies also has numerous technological solutions towards solving crimes. For instance, information collected from phone calls has helped us obtain search warrants for corrupt staff members who introduce contraband to the prison facility. Call monitoring has also exposed information on drug abuse in our prisons.

Securus Technologies pride themselves in providing reliable customer service. They have managed to stay ahead in the dynamic industry with constant innovations. The company has significantly impacted the lives of incarcerated individuals, their families, and friends.

The Impact Of Securus Technologies In Crime Reduction

Securus Technologies is a firm based in Dallas, Texas; with the sole aim of providing leading criminal justice and civil technology solutions that help improve public safety, investigation and proper monitoring.


The company is used by jails and prisons which create an avenue where inmates can communicate with their family members in the outside world.


Securus Technologies offers services such as investigation, inmate self-service, biometric analysis, monitoring products, and services in order to make the society we live in a safer place.


Every week, a new product that helps law enforcement agents in solving and or preventing crimes is developed. Ensuring that every member of the society (including inmates and their families) are safe is what Securus Technology strives to achieve.


The investigative tools developed by Securus technology allows for staff to conduct proper investigations when a complaint of harassment or potential threat to the society is discovered.


A software, known as LBS which is also a development of Securus; has helped law enforcement agencies in recovering illegal materials, drugs, and other contraband.


Securus is the biggest facility communications provider as well as the sole full spectrum solutions provider within that sector. The company provides excellent customer service; always looking for new ways to make communication between inmates, their families, and enforcement agencies better. Advanced technology, reliable service, and support; as well as financial offerings has been a major reason for its strong customer base.


Securus Technologies also assists detectives in solving crime cases that may have been difficult to unravel such as drug crimes, robbery, and murder cases. The company also has a great team of employees and staff. Any facility that is in need of a dedicated, hardworking and resourceful team should not hesitate to contact them.


Securus has superior, revolutionary technology that is modern, relevant and consistently evolving to meet the needs of its many customers.


Securus Should Be Recognized For Stellar Service

I would like to highlight a company that is always doing the right thing today. This company, Securus Technologies, is a prison telecommunications company. You read that correctly, they provide telecommunications services to inmates and anybody trying to call into a prison.


You see, Securus doesn’t have to do the right thing. This company has already lobbied the prisons that they serve for exclusive contracts. This makes them the sole provider of telecommunications services to that facility. This would allow a lesser company to raise rates exponentially in order to make a killing. In fact, it is what many companies do, including the largest company in the industry — Global Tel-Link.


Securus does the right thing, however. They have an industry-leading customer service center that is capable of fielding over 2 million calls per month.


Securus is so good at what they do, they have earned accreditation and A+ rating from the Better Business Bureau. And their latest technological innovation is astounding. They have figured out how to provide video visitation for prisoners all across this country. It comes just in time for the holidays and it really is a superior service.


The video visitation technology not only provides a video chat, it allows law enforcement to reallocate resources. The video visitation technology takes care of scheduling, requires no security checks, and takes care of payment. This means fewer people visiting prison facilities all across the country. There will be fewer people waiting in line, fewer security checks and no need to dedicate a person to scheduling. This company should be applauded in public for the work that they do for all of us.


Securus Technologies specialist are recognized internationally

On Sept 28, 2016, Securus Technologies acknowledged that eleven of its field experts received the certificate of international recognition. Securus technologies provide leading edge on civil and criminal justice technology solutions that helps improve corrections and monitoring, investigation and public safety.


Building Industry Consulting Services International is a qualified association that supports information and communication technology industry (ICT). ICT indulges in various facets of data, electronic safety and security, voice, project management and also audio and video technologies.


 The BISCI team and credential holders practically help in design, install, manage and also maintain various project held by ICT. The projects conducted by ICT include optical fiber, spaces, chopper-based distribution systems, pathways and wireless-based systems among others. BISCI serves their professional and associates through conferences, training, publications and credentials to close to 100 countries.


Danny de Hoyos who is the senior vice president operations at Securus states that therefore BISCI is an ideal organization their training needs and the immediate ever-growing essential requirements in the technological world. Danny further explains that this helps achieve the highest quality level of performance and authenticity of their corrections clients. Therefore the certification brings the firm to another level of expertise to their clients and their needs. Securus believes in certification and the appraisal they bring to their field specialists who are highly and most trained in the industry.


Securus Technologies have its headquarters in Dallas, Texas. The firm serves more than 1,200,000 inmates across North America, more than 3,450 public safeties, law enforcement, and various correction agencies. Watch more on


Securus is also dedicated to modernizing the incarceration experience of the prisoners by offering them various services.